DOO, a pioneering technology company in Bahrain, has proudly launched Reem, the first AI-powered customer service agent to communicate in the Bahraini dialect. Reem is designed to elevate the customer experience to new heights, offering seamless interactions and personalized support across various channels.
More than just a traditional customer service representative, Reem acts as a personal advisor, providing tailored solutions and guidance to businesses across diverse sectors, including retail, hospitality, education, and more.
Reem’s capabilities extend beyond simple inquiries; by leveraging the power of AI, it offers instant, multi-channel support, connecting with customers seamlessly through WhatsApp and other platforms, ensuring 24/7 availability. This authentic communication in the Bahraini dialect creates a natural and familiar experience, fostering stronger customer relationships and enhancing satisfaction.
Mr. Ali Mohsen, CEO of DOO, expressed his pride in the launch of Reem, stating, “DOO has always been committed to honoring Bahrain’s rich heritage and providing unparalleled service to our customers. Reem represents our latest innovation in this pursuit.”
Mr. Ali Mohsen emphasized that this intelligent solution empowers Bahraini companies to elevate their customer service by fostering more personal and effective communication. This deeper connection enhances customer proximity, leading to increased satisfaction, loyalty, and ultimately, business success and sustainability.
“Reem exemplifies how AI can be tailored to serve local needs, acting as a powerful tool for businesses and a true partner in their success. We are eager to witness the positive impact this innovation will have on the Bahraini market.”
Mr. Mohammed Al Khabbaz, COO of DOO, highlighted the company’s dedication to providing Bahraini businesses with the technological tools they need to thrive in an increasingly competitive market, and stated, “The launch of Reem is a significant advancement in empowering businesses to enhance their digital capabilities and revolutionize their customer service strategies. By facilitating more personalized and effective customer interactions, Reem allows businesses to strengthen their competitive edge both locally and globally.”
You can experience the future of customer service firsthand by chatting with Reem on WhatsApp at (0097338753331). Discover the exclusive benefits it offers and see how AI is revolutionizing leading companies, paving the way for greater innovation and success.
