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The National Bank of Bahrain (NBB) has been recognized as the ‘Best Retail Bank in Bahrain 2023’ for the second consecutive year, as well as being awarded the title of ‘Best App for Customer Experience in MENA 2023’. The awards ceremony took place on Wednesday, 10th May 2023 in Dubai, UAE and was attended by senior NBB representatives.

The MENA Banking Excellence Awards, organized by MEED (Middle East Economic Digest), recognized the Bank’s highly innovative and customer-centric products, services and digital platforms. The Bank’s Loyalty & Rewards application ‘Points by NBB’ is one of many new innovations that led to the NBB app being named as the Best App for Customer Experience.

Reflecting on the awards success, Usman Ahmed, NBB’s Group Chief Executive Officer, said: “We’re delighted that our best-in-class Retail Banking offerings and digital platforms have been recognised at the MEED’s MENA Banking Excellence Awards. These awards are a testament to the Bank’s commitment to being customer centric and digital-first in it’s product and service offerings, ensuring a simplified and rewarding banking experience for it’s customers in the rapidly transforming regional banking industry.”

The National Bank of Bahrain has continuously positioned itself as the preferred bank of choice across the Kingdom and the region. NBB aims to further develop its customer-centric offerings and business practices in honor of its promise of being ‘Closer to You’.